Can I roll my 401(k) into or out of Ascen?

Last updated: November 11, 2026

Applies to: US W-2 employees who can join the Ascen 401(k), and former employees who still have money in it. Independent contractors, Canadian T4 employees and international workers do not have an Ascen 401(k), so this does not apply to them.

Summary: Rollovers are handled by the 401(k) plan's administrator, not in the Ascen portal; email support@ascen.com and we will send you the plan's contact details. To roll an old 401(k) into the Ascen plan, you first need to enroll in the Ascen 401(k) and get through the waiting period, because the rollover needs an account to go into.

Rolling an old 401(k) into the Ascen plan

  1. Enroll in the Ascen 401(k) first. A rollover needs an Ascen 401(k) account to land in, and that account doesn't exist until you have joined the plan. If you chose not to join during onboarding, email support@ascen.com and ask us to reopen your benefits step, then complete it at app.ascen.com.

  2. Wait until your 401(k) takes effect. New employees have a 30-day waiting period before the Ascen 401(k) becomes effective, so a rollover can't be completed before then.

  3. Start the rollover with the plan's administrator. Email support@ascen.com and we will send you the plan's contact details and our 401(k) guide. The plan's administrator, and the plan you are moving money from, will tell you what they need from you.

If you want to roll money in but don't want contributions taken from your pay, say so when you email us. An account still has to exist before a rollover can be accepted, so the order of steps matters, and the plan's administrator can tell you how to sequence it.

Moving your 401(k) after you leave

Your Ascen 401(k) balance is yours. Ascen doesn't add employer money, so there is no vesting period to wait out (see Does Ascen match 401(k) contributions?). When you leave, you can generally keep the money in the plan, roll it over to another employer's plan or an IRA, or withdraw it.

You arrange this with the plan's administrator, not with Ascen or your staffing agency. If you no longer have the plan's contact details, email support@ascen.com. You can still email us after your assignment has ended.

Taking the money out as cash before retirement age usually means income tax and may mean an early-withdrawal penalty. Talk to a tax professional before you withdraw. This is general information, not tax or financial advice.

Who handles what

  • Ascen (support@ascen.com): joining the 401(k), your contribution amount, 401(k) deductions on your pay stub, and the plan's contact details.

  • The plan's administrator: your balance, investment choices, rollovers in and out, withdrawals, loans, and logging in to the plan's website.

  • Your staffing agency: can't change or move your 401(k).

Where to get help

Email support@ascen.com for anything about joining the 401(k), your contributions, or reaching the plan's administrator.

Related