How do I pay invoices?

Last updated: October 6, 2026

Summary: You can pay invoices by ACH (credit or debit), wire, credit card, or check. Bank details and a payment link are on each invoice, and you can set up automatic payments from your dashboard.

Ways to pay

You can pay by:

  • ACH credit (you push the payment),

  • ACH debit (we pull from your bank, with your authorization),

  • Wire transfer,

  • Credit card, or

  • Check.

We send you remittance details with your first invoice. Please send all remittance notices to remittance@ascen.com.

If you pay by credit card

Card payments go through a secure checkout page opened from your invoice. Two things to know before you use it:

  • A card processing fee is added on top of the invoice amount. It appears as its own Processing Fee line on the checkout page, which shows the fee and the total you will be charged before you confirm. The invoice's payment page shows the rate under the Pay with card button. The rate depends on the billing address on your account: an address outside the US is charged a higher rate than a US address, because cards issued outside the US cost more to process. (Puerto Rico is treated as US.) ACH, wire, and check do not carry this fee.

  • Card payment is available for invoices billed in US dollars only, and only while the invoice is still open — not once it has been paid or a payment is already in progress.

If you close the checkout page without paying, nothing happens to the invoice: it stays open and you can start again from the same payment link. The checkout page itself stays live for about half an hour and then expires; if you come back to an expired page, reopen the invoice and click Pay with card again for a fresh one. Starting a new card payment always replaces the older page, so you cannot be charged twice from two open tabs.

Paying by bank is different: while a card checkout page you opened is still live, a bank payment on the same invoice is refused. If you started a card payment and then decided to pay by bank instead, wait for the card page to expire, or email accountsreceivable@ascen.com (or support@ascen.com) and we will clear it for you.

Where to find payment details

  • The bank account to pay to is shown on your invoice.

  • A payment link is included in the invoice emails we send.

Set up automatic payments

To pay automatically, add a bank account under Payment Methods in your dashboard.

Questions

For anything about a specific invoice or your account, email accountsreceivable@ascen.com (or support@ascen.com).