How do I get proof that the timesheets on our invoice were approved?

Last updated: October 6, 2026

Applies to: Clients who receive Ascen invoices and need approval records for their own accounts payable or audit process. Staffing partners and workers have their own guides.

Summary: There is usually no separate approval document to send you. When someone approves timesheets from the approval email or the dashboard, the approval is recorded on each timesheet in Ascen. You can download the timesheets behind any invoice from your portal, and the approval email itself, with the timesheet detail, can be opened again from your messages in Ascen. If you need timesheet detail with every invoice going forward, ask your staffing agency.

Why there is no separate approval file

Approving from the one-click link in the weekly approval email, or from the dashboard, updates the timesheets themselves: each one shows its status and the date it was approved. Nothing else is generated, so there is no extra approval form for us to forward. The timesheet records are the proof.

Option 1: download the timesheets behind the invoice

  1. Log in at app.ascen.com and open Invoices.

  2. Open the invoice you need backup for.

  3. Use the Download Timesheets link to download the timesheets for that invoice.

  4. Check that each timesheet shows Approved, along with its approval date.

For more on reading an invoice against its timesheets, see How to dispute or question an invoice.

Option 2: open the approval email again

  1. Log in at app.ascen.com and open Messages.

  2. Find the approval email for the week you need. It comes from timesheets@ascen.com.

  3. Click View More to see the full message, then download the timecards from there.

This gives you the same timesheet detail the approver saw when they approved it.

If you need this for every invoice

If your accounts payable team needs timesheet detail with each invoice as a matter of routine, your account can be set up to include it. Ask your staffing agency contact, or email accountsreceivable@ascen.com.

Who to contact

  • A specific invoice, or backup your auditors cannot get from the options above: email accountsreceivable@ascen.com with the invoice number and what you need.

  • Who receives the approval emails, or adding a colleague as an approver: your staffing agency.

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