Approving timesheets: dashboard, email, and deadlines

Last updated: August 2, 2026

Applies to: Clients approving timesheets for the workers on their assignments — both employees and independent contractors who submit time.

As a client, you can approve timesheets for the workers on your assignments directly from the dashboard or by email — whichever is more convenient for you.

Approving from the dashboard

  1. Log in to your portal at app.ascen.com.

  2. Select Timesheets from the left-hand menu.

  3. Open the Approvals tab to see timesheets that are waiting for your review.

  4. Review the hours and any attached evidence files, then click Approve or Reject on each timesheet.

You can also click into any timesheet for a full breakdown of hours by day before making your decision.

Note: If your account is set up for auto-approval, submitted timesheets may be approved automatically without any action on your part. Contact your agency if you are unsure how your account is configured.

Approving by email

At the end of each work period, you will receive an email listing the timesheets submitted by your workers. The email includes a link to a review page where you can:
- View all submitted timesheets grouped by worker and assignment.
- Check any supporting evidence files attached to a timesheet.
- Approve timesheets with a single click — no login required.

You have two ways to approve straight from that email:
- One click — open the review page from the link and approve; you'll get a confirmation email.
- Reply to approve — simply reply to the email with the word "Approve", keeping the original subject line. Your reply approves the timesheets listed in that email, and you'll get a confirmation. (If you want to reject or ask a question instead, don't reply "Approve" — use the dashboard or contact your agency.)

Tip: The one-click link in the email is unique to your account. If you forward the email, the recipient can approve on your behalf, so treat it like a sign-in link.

Understanding the approval deadline

Timesheets must be approved by a set deadline each work period so that pay can be processed on time for your workers. The deadline is shown in the approval email and on the timesheet detail page in your portal.

Your agency may configure a specific deadline for your account. If you are unsure of your deadline or need it adjusted, reach out to your agency contact.

What happens if the deadline passes? Unapproved timesheets may be held for the next pay period or escalated for follow-up, depending on your agency's settings. If you have a timesheet that missed the deadline, contact your agency as soon as possible.

If you need help

For billing or timesheet questions, contact accountsreceivable@ascen.com or reach out to your agency.