What if I work at multiple facilities/locations/clients in a week?

Last updated: September 21, 2026

Applies to: All workers who work at more than one client, facility, or location in the same week.

Summary: Enter your time against the assignment for the location or client where you actually worked. Getting the assignment right matters for correct billing, your taxes, and other compliance — and if you're a non-exempt employee, your overtime is calculated across all your hours for the week, no matter how many clients you split them across.

Always enter time to the correct assignment

Each client or location you work at is a separate assignment. When you enter time, pick the assignment that matches where you actually worked those hours. If you enter time under the wrong assignment, the wrong client may be billed or your time may not get approved.

If you don't see the correct assignment, contact your staffing partner or email support@ascen.com and ask them to add the correct assignment right away.

How to tell two similar assignments apart

If you work at the same client in more than one place — or hold more than one assignment with the same job title — the options in the assignment dropdown can look almost identical. Each row gives you three things to tell them apart:

  • The top line — the client and the job title.

  • The line underneath — the city and state of the work location, and the assignment's status (for example Live). If two rows share a client and job title, the city is usually what separates them.

  • The open-in-new-tab icon at the right of the row — click it to open that assignment's full details in a new tab, so you can check it without losing what you have already typed.

You will see this in the Enter Time and Start Working pickers, and in the Assignment filter on your Timesheets page. The Start Working picker only lists assignments that are currently live, so if an assignment is missing there, check its status first.

Pay rates are not shown in this dropdown. To check the rate on an assignment, open its details with the icon above.

Still not sure which one to pick? Ask your staffing partner — they set up the assignments and can tell you which one covers the shift you worked. Don't guess: time entered on the wrong assignment has to be moved before it can be paid correctly.

Why the correct assignment and work location matter

The assignment carries the work location, rates, and client for those hours — so it drives more than just billing:

  • Taxes. State (and local) income tax is generally based on where you physically perform the work. If you work in more than one state or locality in a week, your correct work location on each assignment is what makes your tax withholding right. See Working or living in more than one state: how state taxes work.

  • Compliance. Correct work location and assignment also keep workers' comp, pay rules, and other requirements tied to the right jurisdiction and client.

  • Getting paid correctly. Your hours flow to the right rates and the right client's approval when they're on the right assignment.

Overtime is across all your hours — not per client

If you're a non-exempt employee, overtime isn't counted separately for each client. It's based on your total hours in the workweek across every assignment — generally over 40 hours in the week (some states also have daily overtime). If your assignments have different pay rates, your overtime is figured on a blended (weighted-average) rate across those hours. This is normal and legally required — it doesn't mean you're underpaid.

Overtime rules apply to non-exempt W-2 employees; if you're a 1099 independent contractor they generally don't apply. For the full picture, see How overtime and double-time pay work.

  • How overtime and double-time pay work

  • Working or living in more than one state: how state taxes work

  • When are timesheets due?

  • What do I do if I have a contractor that works at multiple clients? (for partners)