Where to find your documents

Last updated: August 21, 2026

Everything you sign or receive as a worker — signed agreements, onboarding documents, and year-end tax forms (W-2 or 1099) — is stored in one place in your portal, where you can view and download it anytime.

Where your documents live

Log in at app.ascen.com and open Documents in the left-hand menu. The Documents page lists your files in a table. For each document you'll see:

  • Name — the file name or a description of the document

  • Type — the kind of document (for example, a tax form or an agreement)

  • A download icon to open or save the file

The download icon only appears once a file is attached and ready. If a document is still being prepared, it may not be downloadable yet.

How to download a document

  1. Log in at app.ascen.com.

  2. Open Documents from the left-hand menu.

  3. Find the document you want in the list.

  4. Click the download icon next to it to open or save the PDF.

Your documents stay in the portal, so you can come back and re-download them whenever you need them.

What you'll find here

Signed agreements and onboarding documents

The agreements you sign as part of getting started — your work agreement and other onboarding paperwork — are presented to you during onboarding as documents you read and accept. Once signed, a copy is saved to your Documents so you always have it. Exactly which documents appear depends on your Staffing Partner's setup and the type of work you do.

Year-end tax forms

At the end of each tax year, your year-end tax form is added to your Documents page:

  • If you are a W-2 employee, you'll receive a W-2. Official reference: Form W-2 (IRS)

  • If you are an independent contractor, you'll receive a 1099-NEC. Official reference: Form 1099-NEC (IRS)

Depending on your situation, you may also see related forms — for example, a 1095-C (health coverage) or a corrected version of a form if something needed to be fixed after it was first issued.

Tax forms are not available year-round. They appear after the calendar year closes, typically by the end of January for the prior year's work, and you'll usually get an email when yours is ready. For more detail, see When will I get my W-2 or 1099 form?

Getting tax forms electronically

You can choose to receive your year-end tax form electronically instead of by mail. If you opt in, your form is posted to your Documents page as soon as it's ready — you don't have to wait for the mail, and you can still access it even if your address changes. Look for a document-delivery or tax-form preference in your Profile or Account Settings. If you don't opt in, your form is mailed to the address on file in your portal.

Frequently asked questions

I don't see my tax form yet. Where is it?
Year-end tax forms are added after the calendar year ends, usually by late January. If it's before then, it may not be ready yet. Also make sure you're looking at the correct tax year in the list. See When will I get my W-2 or 1099 form?

The download icon isn't showing for a document.
The download option appears only once a file is attached and ready. If a document is still being prepared, check back later. If it stays unavailable, email support@ascen.com.

I can't find an agreement I signed.
Which onboarding and agreement documents appear can depend on your Staffing Partner's setup. If you expected a document and don't see it, email support@ascen.com.