A form asks me to fill in my employer's name and address — what do I put?

Applies to: anyone working through Ascen who has been handed a form to fill in themselves that asks for employer details: a loan or mortgage application, a rental application, an unemployment claim, a benefits or immigration form, a school or childcare form. This is different from a lender or agency verifying your employment with us, which is handled another way and is covered below.

Summary: Email support@ascen.com, tell us what the form is for and which employer fields it asks for, and we will send you the exact legal name and address to use (and a tax ID if the form needs one). Please do not copy an address off an old letter or pay stub. Ascen has more than one address, a mailing address and a registered office, and the right one depends on the form.

Why we would rather you asked

There is more than one correct answer. We have a mailing address and a registered office, and they are different places. Some forms want the legal entity name exactly as registered; others want a corporate phone number, a company registration number or a tax ID. Picking the wrong one can get a form sent back, which usually costs you more time than asking us does.

So rather than publishing one address here that will be wrong for half of the forms people are given, we would rather you told us which fields you need to fill in.

What to send us

Email support@ascen.com with:

• Your full name as it appears on your Ascen account.

• Your staffing agency and, if you know it, the client or site you work at.

• What the form is for: a mortgage or loan application, a rental application, an unemployment claim, a government benefits form, a school reporting form, and so on.

• The list of fields it asks for. Copying the labels straight off the form is ideal: employer name, address, city, state, ZIP, phone, tax ID, and so on.

If the form has a deadline, say so in the email.

Who your employer actually is

If you are a US W-2 employee, Ascen is your employer of record: your legal employer for payroll, tax and employment purposes, even though a staffing agency placed you and you do the work at a client's site. If your recruiter told you to list Ascen rather than the agency or the client, that is right. The same applies to Canadian T4 employees, whose employer is Ascen's Canadian company; ask us for the exact details.

If you are an independent contractor, you are not on Ascen payroll and "employer" is not really the right frame for your situation. Email support@ascen.com, tell us what the form asks for, and we will tell you what we can confirm.

If someone wants to verify your employment instead

If a lender, landlord or agency wants to confirm your employment or income with us rather than have you write it on a form, you do not fill anything in at all. There is a separate verification service for exactly that, and it is usually faster. See How to provide proof of employment or income.

The two get mixed up often, so check which one you are being asked for. If the form has a section for you to complete, it is this article. If it has a section for your employer to complete or sign, it is the verification route.

Good to know

• Do not guess from an old pay stub, an email signature or a letterhead. Addresses we have used in the past are not always the ones to use now.

• If you also need to correct your own details (your address, name, phone or email on your Ascen account), see How to update your personal information (address, name, phone, email).

• Not sure who to ask about something else? See Who to contact and when.

Questions about employer details for a form: email support@ascen.com.