Why don't I see my manually entered timesheet in the current pay period?

Applies to: Workers who submit timesheets for hourly work — W-2 employees, independent contractors, and international workers alike. If your hours were entered manually (by HR or support staff on your behalf), they can post to a previous pay period rather than the current one; this article shows where to find them.

If your timesheet entries were submitted on your behalf by HR or support staff, they may not appear in your current pay period view. This is expected behavior when hours are entered manually into the Ascen system.

Check Previous Pay Periods

When timesheets are entered manually, they may be recorded under a previous pay period rather than the current one. To locate your entries:

1. Log in to the Ascen system and navigate to your timesheet view.

2. Look for an option to browse or navigate to previous pay periods.

3. Review the prior pay period that corresponds to the dates your hours were worked.

Need Help Submitting Your Hours?

If you cannot log in to enter your hours, email Ascen at support@ascen.com — login and account access are handled by Ascen. If you can log in but your hours need to be entered or corrected for you, contact your staffing Partner, who manages timesheet entry and approval. Either way, include the following so the hours can be recorded accurately:

• The date(s) you worked

• Your shift start and end times

• Any break periods taken

• Your total hours worked

• Your assignment or job details

Providing complete and accurate information will help ensure your hours are recorded correctly and in a timely manner.