Business verification (KYB) — what to have ready and how long approval takes
Last updated: October 28, 2026
Applies to: staffing Partners, and specifically the account owners of your business on Ascen. Workers do not do this. Independent contractors have their own separate verification step, covered in I'm being prompted for Business Verification (KYB) and can't submit my timesheet.
Summary: We verify every partner business (know your business, or KYB). An account owner completes it from the Business verification page in your dashboard, which the "Verify your business" banner links to. Have your business registration details, your beneficial owners and a photo ID ready before you start. A person reviews every submission, so approval is not automatic.
Where to do it
Business verification is not a step in account setup. You finish onboarding first, and then an account owner completes it from the dashboard:
Log in at app.ascen.com as an account owner.
Click Verify business on the "Verify your business" banner at the top of the page. You can also open your Profile and click Open on the Business verification card.
Click Complete Business Verification, enter your business details, list your beneficial owners, and complete your own identity verification.
Each beneficial owner then completes their own identity verification. The Business verification page lists them with Open and Copy buttons, so you can send each person their own link.
Only users with the Owner role can complete it. Other users on your account see a note asking an owner to open the page. Until it is submitted, account owners also get a weekly reminder email titled "Action required: verify your business".
If your business no longer works with Ascen and you want this reminder to stop, email support@ascen.com and we can remove it. If you start working with us again later, you can verify your business then.
What to have ready
Having this ready before you start is the single biggest thing that shortens the process.
Business registration information: your legal entity name, entity type, EIN or tax ID, and the business address as registered.
Beneficial owners: the name, address, date of birth and ownership percentage of everyone who owns 25% or more of the business.
Identity verification: a government-issued photo ID for you. Each beneficial owner also completes their own identity verification, through a link we generate for them individually.
Separately, add the bank account we send your distributions to. We cannot pay out until it is on file.
For the reasoning behind all of this, including why we need details about individual owners and how that information is handled, see Why do you require personal information about representatives from my company (Know-your-business, KYB)?
What the banner tells you
Verify your business: nothing has been submitted yet.
Waiting on your beneficial owners: you have submitted, but at least one beneficial owner has not finished their identity verification. Review does not start until every owner has, so the fastest thing you can do is chase whoever still has an open link.
Business verification under review: everything is in and our team is reviewing it. You can close this banner.
Business verification was not approved: contact support@ascen.com so we can help you resolve it.
Once your business is verified the banner goes away and the Business verification card on your Profile shows Verified.
How long review takes
A person reviews every submission, so submitting is not the same as being approved. Review starts once every beneficial owner has finished their part, and it takes longer if information is missing. If something is unclear we come back to you about that specific item rather than asking you to start over.
What waits for approval
Distributions to your business can be held until your business verification is approved, and they are never paid before your payout bank account is on file. That is why it is worth doing early, well before your first distribution is due.
If something is wrong or you are stuck
Email support@ascen.com for anything to do with your account or your verification: a link that will not open, a beneficial owner who cannot complete their step, or a "not approved" banner.