How to Update Your 401(k) Contribution

Applies To:

US W-2 Employees

Summary:

Contractors who wish to change their 401(k) contribution amount or percentage — including Traditional 401(k) and Roth 401(k) — cannot do so directly through the portal. Changes must be requested through Ascen's support team, who will process the update on your behalf.

Overview:

To update your 401(k) contribution, please email support@ascen.com with the following information:

• The contribution amount or percentage you would like to set

• Whether the change applies to your Traditional 401(k), Roth 401(k), or both (and the amount/percentage for each)

• When you would like the change to take effect (e.g., starting with your next paycheck)

Once your request is received, the Ascen HR team will update your elections and confirm the change. Updates typically take effect starting with your next payroll cycle.

You may request a change to your 401(k) deferral at any time during the year. Contributions can be set as either a percentage of your wages or a fixed dollar amount per pay period.

Note: If you previously opted out of the 401(k) during onboarding and would like to enroll, please contact support@ascen.com to have your benefits step reset. Once reset, you can log in to app.ascen.com to complete your enrollment.