How do I change my I-9 Authorized Representative?
Last updated: July 30, 2026
Applies to: US employees (W-2).
Summary: Email support@ascen.com to switch your authorized representative — we'll reset your Form I-9, and you'll log back in to redo it with the new person.
If you picked the wrong authorized representative (or they're no longer available), email support@ascen.com and ask us to change it. We'll reset your Form I-9 so you can start that step again.
Then log back in at app.ascen.com, restart the I-9, and enter the new authorized representative's name and email — they'll get the secure link to complete Section 2.
Official reference: Form I-9 (USCIS).
Related
Who can be my Authorized Representative for Form I-9?
What does my Authorized Representative need to do in Section 2 of Form I-9?