Privacy, Security & General Support

Articles

• Why is the background check taking longer than expected?
• How Ascen protects your data (security overview)
• What is an Agent of Record (AOR)?
• Who to contact and when
• Privacy Requests
• How to log in, reset your password, and set up two-factor authentication
• Employment and Wage Verification Requests
• I can’t sign in because the email on my account is wrong or was changed
• What is Ascen?
• How do I reset my password?
• Ascen contact numbers and support channels
• What is an Employer of Record (EOR)?