Privacy, Security & General Support
Articles
- Why is the background check taking longer than expected?
- Emails, texts, and calls from Ascen
- What is an Agent of Record (AOR)?
- For agencies: sending an income withholding order or verifying employment for a support case
- Who to contact and when
- Privacy Requests
- How to log in, reset your password, and set up two-factor authentication
- Employment and Wage Verification Requests
- Why Ascen asks for your Social Security number, ID, and work history
- I can’t sign in because the email on my account is wrong or was changed
- What is Ascen?
- How do I reset my password?
- Ascen contact numbers and support channels
- How do I get a copy of my employment records?
- What is an Employer of Record (EOR)?